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The FL511 Hurricane Preparedness Toolkit


Hurricane Preparedness Toolkit

June 2019

To the Editor:

Hurricane season begins in June!  Florida has experienced destructive hurricanes in the past two years. All residents should be prepared for the possibility of a hurricane or tropical storm this season, as with any season.

Floridians should prepare in advance for a hurricane. The Florida Department of Transportation (FDOT) is encouraging residents to include the Florida 511 Advanced Traveler Information System (ATIS) and its FL511 Mobile App in these plans. FL511 will provide valuable information to residents who both evacuate and return. The system and its app also can provide useful travel information during the days and weeks following a storm too, as the roads can be difficult to travel. 

The Florida 511 (FL511) Advanced Traveler Information System (ATIS) is the state’s official source for real-time traffic and travel information. It includes the recently updated FL511 Mobile App. The FDOT is sharing this toolkit to encourage drivers to familiarize themselves with the system and app early in this hurricane season, so if needed they can access the wealth of information it will provide for motor travel before and after a storm. Of course, it is available year-round as well. 

The system features a website in English and Spanish, the mobile app, text alerts, Twitter messages, and additional components. It provides information on congestion, construction, closures and other incidents that can affect travel on roadways throughout Florida. 

This toolkit includes suggested article content, social media posts, public service announcements, and much more. Please feel free to share the material. FDOT wants to let everyone know that by using the FL511 Mobile App, website and other system components, they can stay informed on traffic conditions, plan alternate routes, increase driving safety and reduce travel time to and from their destinations.

Thank you for sharing these materials with your readers and viewers.

Sincerely,

The Florida Department of Transportation

Suggested News Article:


Be Aware and Prepare for the Hurricane Season with the FL511 Mobile App  

As much as everyone hates to see it coming, hurricane season begins in June. The Florida Department of Transportation (FDOT) wants Floridians to be prepared prior to the wake of disaster and devastation. A great way for motorists to do this is to download and use FDOT’s FL511 Mobile App to keep an eye on traffic incidents and to help them plan ahead. It’s the best way to Travel Smart with the Florida 511 Mobile App – Connect.Know.Go.

If a hurricane threatens the state, potentially millions of people may be ordered to evacuate, or choose to do so voluntarily. The Florida 511 (FL511) Advanced Traveler Information System (ATIS) and its mobile app can help people evacuate more safely and efficiently, with a wealth of travel information that is provided. 

The FL511 system is the state’s official source for traffic and travel information. FL511 provides information on congestion events, crashes, construction and maintenance activities; and travel times on all interstates and toll facilities and several Florida routes, so drivers can make better choices about their travel plans. The free information service is accessible by mobile app, website in English and Spanish, Twitter messages, Facebook, Instagram, texts alerts and more. 

FL511 provides camera snapshots on major Florida roads, so users can see road conditions throughout the state. The goal is to provide information about current conditions to keep traffic moving safely and efficiently. To accomplish its goal, FL511 provides the latest traffic information and road conditions throughout Florida, 24 hours a day, seven days a week.

Before heading out, drivers should visit the FL511.com website for important traffic information and incident alerts. In addition, be sure to download the FL511 Mobile App, now with voice interaction feature so users can speak a request for their destination.  Once on the road, have a passenger check to avoid using a phone while behind the wheel. Get the Florida 511 Mobile App on Google Play, or download it from the App Store.

Travelers can follow FL511 on 13 Twitter handles, on Facebook @FL511, and Instagram @Florida_511.  For more information, visit the website at FL511.com to Connect.Know.Go.

Suggested Social Media Content:


You Tube

 

 

 

 

Facebook, Twitter and Instagram

  • It’s hurricane season. Make sure you travel smart and download the Florida 511 Mobile App, a must on your
    list if you need to evacuate. #ConnectKnowGo
  • During this hurricane season, be sure to travel smart with the Florida 511 Mobile App, now with voice interaction
    feature and speak a request for your destination. It will help you navigate Florida roads before and after a storm.
    #ConnectKnowGo
  • Hurricane season is upon us. Be sure to register for a “My Florida 511” account to create your custom routes
    and sign up for personalized alerts. Visit the website at www.FL511.com today.
  • Travel smart during this hurricane season and all year round with the updated Florida 511 Mobile App.
    Download it today from the Apple App Store or Google Play to connect, know and go!
  • Be sure to include the Florida 511 Mobile App in your hurricane preparation kit. Key items, such as voice
    interaction feature, drive mode, point-to-point directions, road closures and so much more will help you navigate
    Florida roads before and after a storm. Download it today from the Apple App Store or Google Play so you can
    connect, know and go. #SafeTravels
  • This hurricane season, travel smart and use Florida 511 to keep an “eye” on traffic alerts, road closures, and more. #ConnectKnowGo  

Suggested Social Media Creative Assets

    

Suggested Website Text:


The Florida 511 (FL511) Advanced Traveler Information System (ATIS)

Plan your hurricane evacuation routes using the Florida 511 (FL511) Advanced Traveler Information System (ATIS). A service of the Florida Department of Transportation (FDOT), Florida 511 provides real-time traffic information for Florida’s interstates and toll roadways, and many major metropolitan roads. Before leaving, motorists can check the interactive road map on FL511.com for up-to-date information about congestion, crashes, construction, closures and more. Additional ways drivers can receive traffic information include visiting FL511.com, using the FL511 Mobile App available on the Apple App Store or Google Play, or receiving route-specific email and text alerts. Motorists also can follow the statewide Twitter feed (#FL511), @FL511_State or any of the regional or roadway-specific Twitter feeds (#FL511), as well as follow FL511 on Facebook @FL511, and Instagram @Florida_511.

Features of the FL511 Mobile App to help during a hurricane evacuation:

  • Ability to display road closures and detour routes on the map.
  • The latest traffic information about congestion, crashes, road closures, detour routes and more.
  • Voice interaction feature functionality – users can speak a request for a city, county, or roadway to view relevant events and information.
  • Overall enhanced user interface and updated features.
  • Ability to travel smart with the FL511 Mobile App to Connect, Know and Go!

Suggested Public Service Announcements:


PSA – :15 Seconds

IT’S HURRICANE SEASON. TRAVEL SMART WITH F-D-O-T’S FLORIDA FIVE-ONE-ONE MOBILE APP, NOW WITH VOICE INTERACTION SO YOU CAN SPEAK A REQUEST FOR YOUR DESTINATION. AVAILABLE ON GOOGLE PLAY OR THE APPLE APP STORE.

PSA – :30 Seconds

THIS HURRICANE SEASON, USE THE FLORIDA FIVE-ONE-ONE MOBILE APP TO KEEP AN EYE ON UP-TO-THE-MINUTE TRAFFIC INFORMATION. GET THE MOBILE APP FOR THE LATEST ON ROAD CLOSURES, TRAFFIC CONDITIONS ON MAJOR EVACUATION ROUTES, AND MORE.  PLUS, THE UPdated APP NOW HAS VOICE INTERACTION – speak a request for your destination. TRAVEL SMART WITH THE FLORIDA FIVE-ONE-ONE MOBILE APP, AVAILABLE ON GOOGLE PLAY OR THE APPLE APP STORE TO CONNECT, KNOW AND GO.

PSA – :60 Seconds

THE  ATLANTIC HURRICANE  SEASON IS UNDERWAY THRU NOVEMBER 30TH.  THE FLORIDA  DEPARTMENT OF TRANSPORTATION ADVISES MOTORISTS TO INCLUDE THE USE OF THE FLORIDA FIVE-ONE-ONE SYSTEM BEFORE AND AFTER A HURRICANE OR TROPICAL STORM.  FLORIDA FIVE-ONE-ONE PROVIDES REAL-TIME INFORMATION ON CRASHES, CONGESTION, DETOURS AND ROAD CLOSURES ON ALL OF FLORIDA’S INTERSTATES, TOLL ROADS AND MAJOR METROPOLITAN ROADWAYS. IT ALSO PROVIDES CAMERA snapshots SO USERS CAN SEE ROAD CONDITIONS STATEWIDE. VISIT US ONLINE AT F-L-FIVE-ONE-ONE DOT COM. AND TRAVEL SMART WITH THE FLORIDA FIVE-ONE-ONE MOBILE APP, NOW WITH VOICE INTERACTION SO YOU CAN  SPEAK A REQUEST FOR YOUR DESTINATION. DOWNLOAD THE APP ON GOOGLE PLAY OR THE APPLE APP STORE TO CONNECT, KNOW, AND GO. THIS SERVICE IS PROVIDED BY THE FLORIDA DEPARTMENT OF TRANSPORTATION.

Quick Q&A


Here’s a summary of some of the most popular questions and answers related to FL511:

The Florida Department of Transportation’s (FDOT) Florida 511 (FL511) Advanced Traveler Information System (ATIS) provides the latest traffic information, including up to three routes to choose from, travel times for requested routes, congestion, construction, lane closures, severe weather and emergency evacuation information on Florida interstate highways, toll roads including Florida’s Turnpike, and many other major metropolitan roadways. The resource is available 24 hours a day on the web at FL511.com, and on the mobile application for Apple and Android devices. The website is available in English and Spanish. Drivers can follow any of the statewide, regional or roadway-specific Twitter feeds (#FL511), follow FL511 on Facebook @FL511 and Instagram @Florida_511.

It is a public service. FL511 is a valuable resource for motorists which is provided by the Florida Department of Transportation (FDOT). There may be a charge by the user’s data provider.

The Florida 511 website and mobile app provides real-time travel reports on Florida interstate highways and toll roads including Florida’s Turnpike, Miami-Dade Expressway Authority roads and Central Florida Expressway Authority roads; and other major metropolitan roadways. It also provides weather forecasts and severe weather alerts from the National Oceanic and Atmospheric Administration (NOAA). The FL511 Mobile App provides directions with travel times for specific routes. The website offers up to three routes to destinations. Drivers can follow any of the statewide, regional or roadway-specific Twitter feeds (#FL511), such as @FL511_Northeast, @FL511_i10 and @FL511_i95. Drivers can also follow FL511 on Facebook @FL511 and Instagram @Florida_511.

Information is updated on an ongoing basis as incidents occur and situations change on roadways. Travel times are automatically updated every few minutes around the clock.

Florida 511 provides route-specific information, and motorists will be able to access the information on demand, whenever needed. Additionally, with My Florida 511 text and e-mail alerts, users can receive a text message or e-mail alert when there is an incident on their personal routes. Also, travelers can find out what traffic will be like by visiting FL511.com, downloading the mobile app, or following any of the statewide, regional or roadway-specific Twitter feeds (#FL511), such as @FL511_State.

From FL511.com, users can view traffic cameras under the “My Cameras” feature. Users can see where incidents are, what is on the Dynamic Message Signs (DMS), detour routes, closures, construction, congestion, weather alerts and weather forecasts. Users can also consult the statewide map on the home page for detailed roadway conditions. FL511.com also provides door-to-door routing and allows users to sign up for My Florida 511 personalized services.

FL511 Fact Sheet


What is FL511? 

FL511 is the abbreviated name for the Florida 511 (FL511) Advanced Traveler Information System (ATIS), which is the state’s official source for the latest traffic and travel information. It is a service of the Florida Department of Transportation (FDOT). The system provides directions to any destination with travel times and alternate routes on most roadways throughout the state. Users can also get information on crashes, congestion, construction and closures on Florida’s interstates, toll roads, and other major roadways. The system includes a website, mobile app, text alerts, social media pages, and more.

Why was its mobile app upgraded?

The mobile app has been available for both Apple and Android devices since 2012. It was upgraded in 2018 and early 2019 to keep up with technology advances and make it even more user-friendly.

What has changed on the mobile app?

It has a completely redesigned user interface.

What features have been added to the mobile app?

  • Voice interaction 
  • The ability to view events within a specific radius
  • The ability to view camera snapshots for specific events
  • The ability to create and save destinations
  • The ability to display road closures and detour maps, and
  • Truck parking availability 

What is the name of the app?

It is called FL511 Mobile App – Connect. Know. Go.

Where can I get the app?

It is available at the Apple App Store and Google Play.

I already have the FL511 Mobile App on my smartphone. Do I need to do anything?

You don’t have to do anything if your apps are automatically updated. If not, you will need to download the updated app.

I do not use the mobile app, but would like to try it out. What do I do?

New users just download the app to their smartphone from the Apple App Store or Google Play. There is a wealth of information on the app, so it takes some time to explore and become familiar with the many features.

I use the 511 toll-free phone line in Florida. Can I use the app, too?

Yes. There is much more information on the mobile app and website, and FDOT encourages all 511 phone users to explore using the mobile app if they have access to a smartphone.

Is there a cost?

FL511 and its mobile app is a public service provided by the FDOT to increase safety and reduce driving time on Florida roads. There may be a cost for the data used on smartphones from the data provider.

What are the other components of the FL511 system?

The Florida 511 (FL511) Advanced Traveler Information System (ATIS) also includes a website (FL511.com) in English and Spanish, text messages, 13 Twitter feeds, and Facebook and Instagram pages.

What are some of the features of the FL511 Mobile App?

  • Voice interaction 
  • Drive mode
  • Multiple routes provided for each destination
  • Turn-by-turn directions
  • Travel times
  • Real-time traffic information including crashes, congestion, construction and closures
  • Traffic cameras
  • Optional truck parking alerts (truck parking availability at displayed locations)

Where can I find more information?

Visit FL511.com or download the FL511 Mobile App – Connect. Know. Go. at the Apple App Store or Google Play.

Images


Ricardo ReyesThe FL511 Hurricane Preparedness Toolkit